WHO WE ARE

Our website address is: https://www.meruaccounting.com.

We are a unique team who expert in MYOB, Xero Silver Champion & Advisors and QB Pro Advisors. Meru Accounting is the Accounting firm running under the directorship of CA Rushabh Shah and CA Harnish Shah.

Privacy Policy

Last Updated: 05/09/2024

Meru Accounting (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website users (“you,” “your”). This Privacy Policy outlines how we collect, use, share, and safeguard your personal information in compliance with applicable laws and regulations, including the guidelines set forth by Razorpay, our payment gateway provider.

1. Information We Collect

We collect the following types of information to provide our accounting, bookkeeping, tax, and other financial services:

Personal Information: Name, email address, phone number, billing address, and any other identifying details you provide to us.
Financial Information: Bank account details, credit/debit card information, transaction history, and other financial data, especially when using our services or making payments through Razorpay.
Business Information: Company name, tax identification number, financial reports, and other corporate data necessary for providing our services.
Cookies and Tracking: When you visit our website, we may use cookies and similar tracking technologies to enhance user experience and gather analytics data.

2. How We Use Your Information

We use your personal and financial information for the following purposes:

To provide and manage our accounting, bookkeeping, and tax services.
To process transactions securely through Razorpay.
To respond to your inquiries and provide customer support.
To send periodic emails, invoices, or reports based on your preferences.
To comply with legal obligations, including tax filing and financial reporting requirements.
For marketing purposes, only if you have opted in to receive communications from us.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

4. Data Security

We implement robust security measures to protect your personal and financial information. Our systems are encrypted, and we follow industry standards to safeguard data during transmission and storage. Razorpay also adheres to PCI DSS compliance standards to ensure secure payment transactions.

5. Your Rights

You have the following rights regarding your personal data:

Access: You can request access to your personal information that we hold.
Correction: You can request corrections to inaccurate or incomplete personal data.
Deletion: You can request the deletion of your personal data where legally permissible.
Restrict Processing: Request a restriction on how we process your personal data in certain circumstances.
Opt-Out: You can opt out of receiving marketing communications at any time.

6. Payment Gateway – Razorpay

We use Razorpay as our trusted payment processor. Razorpay ensures secure payment processing and complies with the Payment Card Industry Data Security Standards (PCI DSS). When you make a payment through Razorpay, your financial data is encrypted and handled by Razorpay securely. We do not store sensitive payment details, such as your card number or CVV.

7. International Data Transfers

As a global provider of financial services, your data may be transferred to and processed in countries other than your country of residence. We ensure that any such transfer complies with applicable data protection laws by implementing appropriate safeguards, such as standard contractual clauses or relying on adequacy decisions by data protection authorities.

8. Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period depends on the nature of the data and the relevant legal or operational requirements.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or industry standards. The latest version of the Privacy Policy will always be available on our website, and we encourage you to review it regularly. Any significant changes will be communicated to you via email or on our website.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will be posted on our website, with the “Last Updated” date reflecting the latest revisions.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

1. COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. Then, after approval of your comment, your profile picture is visible to the public in the context of your comment.

2. MEDIA

If you upload images to the website, avoid uploading images with an embedded location data (EXIF GPS) included. Since, visitors to the website can download and extract any location data from images on the website.

3. CONTACT FORMS

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, then we will set a temporary cookie to determine if your browser accepts cookies. However, this cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. So, if you select “Remember Me”, your login will persist for two weeks. But, if you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. However, this cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

4. EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

5. HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, then you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. However, this does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.